FAQs
How long will it take to receive my order?
Since many of our products are made on demand, production times can vary. Typically, your order will be processed and shipped within 7-10 business days. Once shipped, you will receive a tracking number to monitor your delivery.
Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping rates and times vary depending on your location. Please note that international orders may be subject to customs fees or import duties.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress directly on the shipping carrier’s website.
Do you offer custom designs?
Currently, we do not offer custom designs. However, we’re always open to suggestions! If you have a design idea you think would be a great fit for E11EVEN, feel free to contact us.
Can I cancel or change my order?
Once an order is placed, we begin processing it immediately to ensure timely delivery. If you need to make changes or cancel your order, please contact us as soon as possible. While we cannot guarantee changes, we’ll do our best to accommodate your request.
How can I stay updated on new products and promotions?
Sign up for our newsletter to receive updates on new arrivals, exclusive promotions, and special offers. You can also follow us on social media for the latest news and trends from E11EVEN.